Terms & Conditions

Welcome to Medical Equipment SA! Please read these Terms and Conditions carefully before using our online medical shop (https://medical-equipment-sa.myshopify.com/). By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not proceed to use our website.


  1. **General**

1.1. The terms "we," "our," or "us" refer to Medical Equipment SA, the online medical shop.


1.2. The term "you" refers to the user or customer accessing and using our website.


1.3. We reserve the right to modify, update, or change these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on this page.


  1. **Product Information**

2.1. We make every effort to provide accurate and up-to-date product information on our website. However, specifications, product descriptions, images, and prices are subject to change without prior notice.


2.2. All images shown on the website are for illustrative purposes only and may not exactly represent the actual products. The actual product may vary in color, design, or appearance from the images displayed.


  1. **Ordering and Pickup**

3.1. Orders placed on our website are subject to availability.


3.2. Once you have placed an order and received confirmation, you have the option to pick up your items from Unit 6, Garsfontein Business Park, Jaqueline Drive 645, South Africa.


3.3. The typical processing time for orders is 2-4 days from the date of purchase, subject to stock availability and payment verification.


  1. **Shipping and Handling**

4.1. For items marked as "REQUEST FOR QUOTE," shipping costs will be quoted based on the specific product and its availability. You will be notified of the shipping cost separately, and availability will be confirmed before finalizing the order.


4.2. For standard orders not marked as "REQUEST FOR QUOTE," shipping and handling charges will apply as per the shipping policies outlined on our website.


  1. **Payment**

5.1. All payments for orders must be made in South African Rand (ZAR) unless otherwise specified.


5.2. We accept various payment methods, as indicated on our website.


5.3. By making a purchase on our website, you confirm that you are authorized to use the payment method selected.


  1. **Returns and Refunds**

6.1. Our Returns and Refunds Policy governs the process for returning products and seeking refunds. Please refer to the policy available on our website for detailed information.

  1. **Privacy**

7.1. Protecting your privacy is of utmost importance to us. Our Privacy Policy outlines how we collect, use, and safeguard your personal information. By using our website, you consent to the practices described in the Privacy Policy.

  1. **Intellectual Property**

8.1. All content, including but not limited to text, images, graphics, logos, and product descriptions, on the website is the property of Medical Equipment SA and is protected by applicable intellectual property laws. You may not use, reproduce, or distribute any content from our website without our prior written consent.

  1. **Limitation of Liability**

9.1. Medical Equipment SA shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or relating to your use of the website or the products purchased through the website.

  1. **Governing Law**

10.1. These Terms and Conditions shall be governed by and construed in accordance with the laws of South Africa.


By continuing to use our website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you have any questions or concerns, please contact us at renier@biosmartmedical.com.